Attorney General Chris Carr is warning Georgians to be vigilant against potential price gouging and home repair fraud following Tropical Storm Debby. Consumers are also advised to be cautious when purchasing used vehicles that may have sustained storm damage.
“As we continue to pray for all those impacted by Tropical Storm Debby, we want to remind Georgians of the important steps they can take to protect themselves from potential fraud,” said Carr. “If you’re searching for a contractor, make sure to do your research before turning over your hard-earned dollars. We won’t allow scammers to take advantage of families and businesses working to rebuild and recover, and we stand ready to assist those who think they have encountered a scam.”
On Aug. 3, 2024, Governor Brian Kemp issued a State of Emergency for Tropical Depression 4 (Tropical Storm Debby). Price gouging protections pertaining to goods and services, including motor fuel, diesel fuel, and other petroleum products, are in effect until 11:59 p.m. on Thursday, Aug. 15, 2024.
Homeowners are urged to be cautious of "storm chasers," who may ask for upfront payments for home repair services and then disappear without completing the work. In some cases, these scammers may charge exorbitant prices for tree removal or unnecessary repairs or perform substandard work. Additionally, some scammers might offer to cover the homeowner’s insurance deductible and persuade them to file fake reports with their insurance company.
The Attorney General’s Consumer Protection Division offers several tips:
- Avoid contractors who ask for full payment upfront or only accept cash.
- Be skeptical of door-to-door offers for home repair work.
- Verify contractor references.
- Check with the Better Business Bureau for any complaints against the business.
- Ensure contractors have necessary licenses and affiliations.
Public adjusters must also carry a license in Georgia. Verification can be done through the Insurance Commissioner’s Office at 1-800-656-2298.
Flood-damaged vehicles pose another risk as they may be sold at auction and end up on used car lots without clear records of damage due to practices like "title washing." Signs of flood damage include musty odors, water marks, rust, metal flaking, and mud or silt under seats or carpeting. Consumers should check vehicle histories through the National Motor Vehicle Title Information System (NVMTIS) and have vehicles inspected by an independent mechanic before purchase.
For additional information on home repair fraud and storm-related scams or buying used vehicles, visit the Attorney General's Consumer Protection Division website.
Consumers suspecting scams can contact the Attorney General’s Consumer Protection Division at 404-651-8600 or toll-free at 1-800-869-1123 in Georgia. Reports regarding insurance fraud can be filed with the Insurance Commissioner’s Office at 404-656-2070 or toll-free at 1-800-656-2298.