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NEW YORK (Legal Newsline) - A class action against Keurig and Bed Bath & Beyond says some single-serving coffee makers suffer from design defects.
Plaintiff Doreen Cahill filed suit Sept. 1 over the Keurig cleaning program known as descaling "which, if followed according to instructions... completely disables the coffee makers."
"The problem occurs because the coffee makers allow the water reservoir to empty completely during the descaling process without stopping to tell the user to add more water, causing the coffee makers to overheat and trip a practically inaccessible thermal switch within them, rendering them unusable," the suit says.
The complaint says users must take apart the Keurigs and use a paper clip to hit a small reset button. The defect occurs on all three K-Supreme Coffee Makers, it adds.
Lawyers at Bursor & Fisher are pursuing the case.