NEW YORK (Legal Newsline) - Jetblue Airways Corporation and Primeflight Aviation Services Inc. are facing civil charges after a New York woman was allegedly denied a wheelchair at John F. Kennedy International Airport and as a result fell on her way to the gate, according to New York County court documents.
Jacqueline Deluna was traveling in February 2020, and contacted JFK before her flight to request a wheelchair. However, upon arriving at the airport, she asked for her wheelchair and was told there were none, says a complaint filed Feb. 17 in New York County Supreme Court.
As a result, Deluna fell and was severely injured attempting to make her way to her flight, the suit says. She is accusing the airport of negligence that caused her to walk a significant distance with luggage despite her medical condition, and failing to inform her beforehand that the disability equipment she requested would not be available.
Deluna is seeking damages from the defendants in an amount that exceeds the arbitration limits of the court. She is represented by Max D. Leifer, P.C., of New York.