Ohio Attorney General Dave Yost has initiated legal action against a retailer in the Youngstown area, Burke Décor, and its owner Erin Burke. The lawsuit follows reports from over 350 customers who claim they paid for luxury home furnishings that were never delivered, resulting in estimated losses of more than $380,000.
Yost filed the suit in Mahoning County Common Pleas Court with the aim of holding Burke Décor accountable and securing restitution for affected consumers. "Consumers paid for high-end furnishings but ended up with only frustration," said Yost. "My office gave this company the opportunity to make this right, but empty promises don’t fill homes."
Burke Décor operates physical stores in Boardman, Ohio, and Los Angeles, California, along with an outlet in Youngstown. Additionally, it sells products online through its website BurkeDecor.com.
The Ohio Attorney General’s Office began investigating the business last year after receiving numerous complaints about nondelivery or slow delivery of goods and difficulties obtaining refunds. Despite initial cooperation from Burke Décor to resolve these disputes, 256 consumer complaints remain unresolved.
The lawsuit seeks restitution for consumers who have been defrauded, as well as injunctive relief to prevent further deceptive practices by the company. It also aims to impose civil penalties on the business.
Ohio residents who suspect they have been victims of unfair or deceptive practices are encouraged to file a complaint with the Consumer Protection Section at www.OhioAttorneyGeneral.gov or by calling 1-800-282-0515.