Attorney General Michelle Henry convened a listening session in Bucks County to address the issue of cyber fraud in Pennsylvania. The event aimed to shed light on the nature of cyber fraud, its impact on residents, and how financial institutions can enhance their protective measures.
Victims of cyber fraud shared personal experiences, while Attorney General Henry was joined by state and local legislators and consumer advocates. Cyber fraud encompasses various forms such as technical support scams, romance scams, government impersonation, and investment fraud. Older Pennsylvanians are particularly vulnerable due to their assets and susceptibility.
The Office of Attorney General is open to potential legislation for better consumer protection and urges banks to take proactive steps against victimization. "I have heard far too many stories of hard-working Pennsylvanians who had all or significant portions of their life savings taken through cyber-based fraud," said Attorney General Henry. She expressed hope that the session would lead to actions preventing future frauds and aiding asset recovery for victims.
Participants included consumers who reported losses to the Office of Attorney General, representatives from AARP, Bucks County Area Agency on Aging, Legal Aid of Southeastern Pennsylvania, Bucks County Consumer Protection, Central Bucks Regional Police Department’s Victim Services Unit, and the Network of Victim Assistance.
Teresa Osborne from AARP emphasized the urgency: “This is a disturbing problem that requires urgent attention.” She called for increased focus from policymakers on both financial impacts and victims' peace of mind.
John Abel and Nicholas Smyth from the Office's Bureau of Consumer Protection discussed current efforts but noted limitations under existing laws that hinder most victims' ability to recover stolen funds.
Bucks County District Attorney Jen Schorn praised the event: “Events like this raise awareness and effect legislative change that is necessary because crimes and criminal tactics continue to evolve.”
Three consumers shared how cyberfraud affected them personally. Attorney General Henry thanked those who spoke out in hopes of protecting others from similar experiences.