Attorney General Keith Ellison has reached out to Humana, Inc., urging the health insurer to address alleged misinformation shared with consumers regarding Medicare Advantage plans. The letter requests that Humana clarify how widely this misinformation was disseminated and detail any corrective actions taken.
Recently, several healthcare providers in Minnesota have chosen not to accept certain Medicare Advantage plans. This change could lead to higher out-of-pocket costs or lack of coverage for patients whose providers are no longer in-network. Reports from the Minnesota Star Tribune indicate that during the Medicare enrollment period beginning October 15, Humana inaccurately listed providers such as Essentia Health, Avera Health, North Memorial Health, and Sanford Health as in-network for their 2025 plans. These inaccuracies could result in increased expenses for customers if their preferred providers are not actually covered.
Attorney General Ellison emphasized the importance of accurate information for Minnesotans selecting a Medicare Advantage plan: “It’s my goal to help Minnesotans afford their lives and live with dignity, safety, and respect, and that becomes far more difficult when folks cannot afford the medical care they require,” he stated. He urged Humana to act swiftly to correct any misinformation.
Ellison's office sent the letter on Friday, requesting a response from Humana within five days. More than 60,000 Minnesota Medicare beneficiaries might be affected by these changes according to estimates from Senior LinkAge Line. The service is part of Minnesota's Board on Aging and offers free assistance statewide for Medicare-related inquiries.
The Attorney General encourages Minnesotans with questions about their Medicare options to contact 1-800-MEDICARE or 800-333-2433 for guidance.