The COVID-19 pandemic has significantly impacted individuals seeking to resolve court matters, prompting the Maryland Judiciary’s Mediation and Conflict Resolution Office (MACRO) to support remote mediation and alternative dispute resolution (ADR). These methods include mediation, settlement conferences, community conferences, and neutral case evaluation. They are often used for small claims, neighbor conflicts, commercial disputes, and family matters.
“The COVID-19 pandemic has greatly impacted how alternative dispute resolution is provided statewide,” said Harford County District Court Judge Mimi Cooper. She noted that the pandemic accelerated the courts' adaptation to audio-visual technology for ADR services.
One prevalent issue addressed through ADR during the pandemic involves modifications to co-parenting plans concerning custody and child support. Judge Laura Ripken explained that some modifications require a court order, while others can be resolved by agreement if no domestic violence or abuse is involved. In such cases, mediation can be beneficial.
MACRO increased public awareness of remote mediation by connecting with Community Mediation Maryland through the Maryland Courts Self-Help Center. Since April, over 100 referrals have been made.
Cynthia Jurrius, MACRO Program Director, emphasized the effectiveness of remote mediation in allowing parties to discuss resolutions virtually. The ADR community has adapted well to these platforms during this period.
In Anne Arundel County's Circuit Court, ADR Program Coordinator Christine Uslin resumed referring cases for remote mediation. In family law cases referred in the first month, 54 completed at least one session resulting in 22 full agreements and four partial ones. Civil cases saw eight agreements from 24 sessions.
Judge Nathan Braverman highlighted the safety and effectiveness of remote mediation under current distancing requirements. He noted that platforms with breakout rooms facilitate private consultations akin to in-person processes.
Louise Phipps Senft expressed optimism about the future of mediation as virtual platforms become primary options for conflict resolution during COVID-19.
Remote mediation will continue as Maryland courts implement phased reopening plans. This option reduces courthouse traffic while offering timely dispute resolution.
For more information on requesting mediation or ADR services in Maryland, visit their official websites or contact relevant offices through provided phone numbers.