Attorney General William Tong has announced a $5 million judgment against Vision Solar, following a lawsuit by the Office of the Attorney General. The lawsuit accused Vision Solar of using high-pressure sales tactics, making misrepresentations, causing delays, and conducting unpermitted work.
The allegations claimed violations of the Connecticut Unfair Trade Practices Act and other state laws. Vision Solar was accused of pressuring consumers into loans for solar panels they could not afford, some of which were never activated. Additionally, it was alleged that Vision completed work without obtaining necessary permits, leaving systems disconnected from the grid.
Vision Solar's bankruptcy means it lacks assets to pay the judgment. However, the settlement establishes expectations for solar companies in Connecticut regarding disclosures, contract protocols, permitting procedures, and contractor licensing. It prohibits using tablets and phones for signing contracts and bars signing contracts on the first visit by salespersons. It also mandates clear disclosure of estimates for solar power generation and energy costs and itemization of services like roofing and tree removal. Work must not begin before obtaining all necessary permits, with licensed electricians required for electrical tasks.
"Vision Solar’s predatory business practices were some of the worst we have seen," said Attorney General Tong. "Today’s judgment sends a clear warning to any remaining solar businesses engaging in this type of abusive, deceptive conduct."
Connecticut consumers who believe they are owed money or services by Vision Solar may be entitled to compensation from the Department of Consumer Protection’s Home Improvement Guaranty Fund if they have submitted a proof of claim to the bankruptcy court. This process is ongoing.
Consumers should note that Vision's bankruptcy does not automatically alter loan or lease agreements with third parties related to Vision solar systems. They are advised to contact their financing or leasing company with questions about their systems' status.
For specific legal advice regarding rights against Vision Solar, consumers should consult private attorneys as the Office of the Attorney General cannot represent individual consumers or file claims on their behalf.
Vision Solar’s bankruptcy case is pending in the United States Bankruptcy Court for New Jersey under docket number 23-21939-JNP.
Connecticut residents harmed by solar company practices can file complaints with either the Office of the Attorney General or the Department of Consumer Protection through provided links.
Assistant Attorneys General Michael Nunes and Joe Gasser, Legal Investigator Caylee Ribeiro, and Consumer Protection Section Chief Michael Wertheimer are involved in this matter alongside Attorney General Tong.