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Tuesday, November 5, 2024

Texas AG secures $2 million refunds for consumers deceived by Nomad Internet

State AG
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Attorney General Ken Paxton | Ballotpedia

Texas Attorney General Ken Paxton has secured a judgment against Nomad Internet, resulting in $2 million in refunds to customers harmed by the company’s deceptive trade practices.

In April 2023, the Consumer Protection Division of the Office of the Attorney General sued Jessica Garza, her husband Homero “Josh” or “Jayden” Garza, and their company, Nomad Internet. The lawsuit alleged that Nomad Internet conducted a multi-million dollar scheme designed to deceive customers. According to the allegations, Nomad Internet acquired large quantities of SIM cards from legitimate wireless internet providers, reprogrammed those SIM cards to avoid detection, and then repackaged the telecommunication equipment for resale to unsuspecting consumers.

The Garzas allegedly misrepresented their relationship with legitimate wireless internet providers, inducing consumers to purchase expensive monthly internet service plans. When these unauthorized uses were detected, the legitimate wireless internet providers terminated the SIM cards, leaving consumers without internet access.

Nomad Internet and its owners have agreed to a settlement requiring them to pay $8 million in monetary relief along with $2 million in refunds to over 20,000 consumers. Additionally, the Garzas are permanently enjoined from advertising, selling, or leading any telecommunication or wireless data transmission services or telecommunication equipment without an authorized contractual agreement with a network or service provider.

“This settlement ensures that the company will be deterred from any deceptive trade practices in the future. Fortunately, we were also able to return millions of dollars to harmed customers,” said Attorney General Paxton.

To read the agreement, click here.

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