ORLANDO, Fla. (Legal Newsline) — A class action alleges Frontier Airlines uses fraudulent tactics to add on baggage fees to passengers' ticket price.
Amira Hamad, individually and on behalf of similarly situated others, filed a complaint June 29 in the U.S. District Court for the Middle District of Florida against Frontier Airlines Inc., alleging breach of contract and other claims.
Hamad, according to her class action, purchased a round-trip ticket from Frontier in May of 2023. She claims that Frontier required her to pay additional fees for baggage and other fees and was prevented from properly measuring her personal item at the gate, in contrary to the airline's representations.
Hamad further claims Frontier's initial rate was fraudulently advertised and misleading in order to induce her into purchasing a round-trip ticket. She alleges her personal item bag was actually smaller than the advertised requirement of 14"H x 18"W x 8."D.
Hamad claims Frontier breaks its fees into "tiny pieces and checkpoints to water down" what the actual average airfare would be compared to other airlines and that in some cases, one piece of carry-on luggage can cost as much as four times the cost of a checked bag. She alleges Frontier's tactics are designed to confuse and trap consumers who are told they are allowed one personal item onboard for free if it meets certain measurements. She also alleges Frontier incentivizes gate workers with bonuses for each personal item they charge at the gates.
Hamad and the class seek monetary relief, interest, trial by jury and all other just relief. They are represented by Michael Mann of The Cochran Firm Orlando LLC in Orlando.
U.S. District Court for the Middle District of Florida Orlando Division case number 6:23-CV-01209-WWB-LHP