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Monday, November 4, 2024

Legoland, Madame Tussauds face class action over not issuing refunds during pandemic

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SAN DIEGO (Legal Newsline) - Companies like Legoland are facing a class action lawsuit that says they continued to take customers'' money during the coronavirus despite not being able to offer their services.

Attorneys Robert Teel and Ronald Marron filed the lawsuit June 8 against Merlin Entertainments Group, Legoland California, Madame Tussauds in Hollywood and San Francisco and San Francisco Dungeon LLC.

"Closing of these venues, and cancellation of these events, should have meant that ticketholders were promptly refunded their money - money that in many cases was much needed for other purposes," the lawsuit says.

"But that did not happen... Instead, Defendants failed to honor and perform their duties responsibilities, and obligations under their uniform standardized agreements with their customers thereby breaching their contracts, but nonetheless pocketed their customers’ money and converted it for their own use."

Not refunding this money violated the defendants' own terms and conditions, the lawsuit says.

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