New York consumers start to receive $62.5 million in credits from Spectrum settlement

By Marian Johns | Mar 26, 2019

ALBANY, N.Y. (Legal Newsline) — New York consumers have begun to receive $62.5 million in credits from cable, Internet, telephone and wireless services provider Spectrum as a result of a 2018 settlement regarding the company's alleged failure to provide reliable and fast Internet service. 

According to a New York Attorney General's Office March 19 news release, the settlement is the largest Internet service provider consumer payout. 

“New Yorkers will start to receive the tens of millions of dollars and additional services owed to them due to the company’s failure to provide quality services to its customers,” New York Attorney General Letitia James said in a statement.  

“In issuing the largest-ever consumer payout by an Internet service provider, my office is proud to set a higher standard for the way that internet providers accurately market services.” 

The settlement with Spectrum, formally Time Warner Cable, will offer approximately 2.2 million qualified customers monetary relief and free video streaming services, according to the news release. 

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