Polsinelli PAC issued the following announcement on Dec. 13.
Am Law 100 firm Polsinelli announces its position on the 2019 Client Service A-Team Report by BTI Consulting Group. For the third consecutive year, the firm is among 30 leading law firms across the country that deliver the best client service.
Now in its 18th year of publication, the report assesses how law firms perform in client service delivery, measuring 17 different client service activities – all of which corporate counsel agree drive the strongest relationships with law firms.
This year’s BTI Client Service A-Team report uncovers how clients have changed their focus on dealing with complexity, an attribute more and more clients now identify as being a critical component of client service and hirability.
“We are pleased to be recognized in BTI’s Client Service A-Team Report because we take great pride in developing deep relationships with our clients so we wholly understand their challenges and unique needs,” said Polsinelli Chairman and CEO Russ Welsh. “Superior client service is critical to obtaining successful outcomes. We are committed to continue to focus on providing the maximum level of service to our clients. We share this honor with all of our clients.”
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