Consumer alleges United Airlines failed to disclose financial interest in travel insurance sales

By Noddy A. Fernandez | Oct 5, 2018

CHICAGO (Legal Newsline) – A Texas resident alleges an airline unjustly enriches itself through the sales of travel insurance.

Patricia Flores, on behalf of herself and all others similarly situated, filed a complaint on Sept. 26 in the U.S. District Court for the Northern District of Illinois against United Airlines over alleged violation of the Illinois Consumer Fraud and Deceptive Business Practices Act.

According to the complaint, the defendant requires a customer to "make an election regarding a trip insurance policy" with a third-party provider when purchasing tickets online. The plaintiff alleges the defendant conceals its financial interest in the sale of travel insurance and does not disclose that it receives a commission for every travel insurance purchase made.

The plaintiff holds United Airlines responsible because the defendant allegedly made material misrepresentations and omitted that it received a commission for the sale of every policy.

The plaintiff requests a trial by jury and seeks order requiring to make full disclosure to customers of its receipt or retention of trip insurance premiums sold, plus costs of suit, all damages, pre- and post-judgment interest, and such other relief as the court deems just and proper. She is represented by George A. Zelcs and Randall P. Ewing Jr. of Korein Tillery LLC in Chicago and others.

U.S. District Court for the Northern District of Illinois case number 1:18-cv-06571

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Korein Tillery LLC U.S. District Court for the Northern District of Illinois

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