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Maryland alleges moving company demanded more money while keeping customer's items on truck

By Marian Johns | Aug 1, 2018

BALTIMORE — Maryland's Consumer Protection Division has issued a final order relating to allegations that a Maryland moving company gave customers low estimates and then demanded additional money while holding their possessions on moving trucks. 

According to the Maryland Attorney General's Office, the final order requires Swift Van Lines LLC, formerly Revolution Moving and Storage LLC., to return all the money it collected from consumers, was sometimes 125 percent over the written estimates. 

“Swift Van Lines repeatedly violated the law,” Maryland Attorney General Brian Frosh said in a statement. “It held consumers’ goods hostage, forcing people to go without vital medication, medical devices, beds and the household items of everyday life. This order requires Swift to pay back the customers they cheated.”

According to the final order requirements, Swift will pay $471,445.45 in penalties and costs that could increase if additional amounts are needed for customer restitution, the Attorney General's Office said. 


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