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Friday, April 19, 2024

Consumer claims Uber continued to send texts after she opted out

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SAN FRANCISCO (Legal Newsline) – A Pasco County, Florida consumer has filed a class-action lawsuit against a ride-hailing company over allegations it continues to send unwanted text messages after consumers send opt-out requests.

Carla Vario, individually and on behalf of all others similarly situated, filed a complaint on June 27 in the U.S. District Court for the Northern District of California against Uber Technologies Inc. over alleged violation of the Telephone Consumer Protection Act.

According to the complaint, the plaintiff alleges that in April, she began receiving text messages on her cellular telephone from defendant. She alleges she replied stop to the messages to opt out of receiving them and received an acknowledgment from the defendant. She alleges she continued to receive the messages.

The plaintiff holds Uber Technologies Inc. responsible because the defendant allegedly sent unsolicited and unwanted text message advertisements to telephone numbers belonging to plaintiff and the other members of the class on their cellular telephones after being informed that they no longer wished to receive text messages.

The plaintiff requests a trial by jury and seeks award of actual monetary damages, declaratory judgment and injunction, attorneys' fees, costs to be paid, and such other and further relief that the court deems reasonable and just. She is represented by Richard T. Drury and Rebecca Davis of Lozeau Drury LP in Oakland, California.

U.S. District Court for the Northern District of California case number 4:18-cv-03829-DMR

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