ROCHESTER, N.Y. (Legal Newsline) — Escapes Inc. and its
owner, Constance Catanise, will pay $60,000 in restitution after allegedly
conducting deceptive business practices, New York Attorney General Eric T.
Catanise charged consumers for international travel,
including plane tickets, hotels and tours. Subsequently Catanise allegedly failed
to make some of the bookings. In one specific case, consumers were purportedly
stranded at the airport in Italy after learning at the last minute that
Catanise had failed to make return bookings. In another instance, Catanise allegedly failed to secure round trip tickets for a group traveling to Santiago de
Compostela in Spain.
“Travelers who choose to employ the services of a booking
agent do so for increased security, convenience and peace of mind,”
Schneiderman said. “Because Catanise failed to perform the basic functions of
her job, her customers forced into scary, stressful and very expensive
situations. This settlement sends the message that business owners who do not
provide the services for which they’ve been paid will be held accountable.”
In addition to the monetary restitution, Catanise can no
longer operate as a travel consultant or travel promoter.
Assistant Attorney General James M. Morrissey in the Buffalo
Regional Office handled the case.