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Tech support companies facing bans in Florida

By Mark Payne | Nov 20, 2014

TALLAHASSEE, Fla. (Legal Newsline) - Several tech support companies in Florida are facing temporary bans to prevent the businesses from giving deceptive statements that lead consumers to pay for services, Florida Attorney General Pam Bondi said.

The bans would also restrict the companies from charging customers for certain products, shut down the websites of the businesses and put a hold on their corporate assets.

The companies - Inbound Call Experts, Super PC Support and other related businesses - allegedly ran a support scam that allowed consumers to believe they had viruses, malware or other issues on their computers. The companies said they would give a free test to check the computers, but then allegedly said a technician would ultimately have to look at the computer, which led to large maintenance fees.

In addition to the ban for deceptive services, Vast Tech Support LLC also ran advertising and telemarketing to try to get customers to run checks on their PCs. They then allegedly would say the computers had errors and charge the customers for problems that weren't present.

Bondi seeks to have a permanent injunction that prevents the companies from violating the Federal Trade Commission Act, the Telemarketing Sales Rule and the Florida Deceptive and Unfair Trade Practices Act.

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