HELENA, Mont. (Legal Newsline)- Montana Attorney General Steve Bullock reached a settlement with two Glendive towing companies on Thursday, over their allegedly charging customers exorbitant rates for substandard service.
Under terms of the settlement, Joy's Glendive Service and Montana Dakota Towing, which share the same space, management and employees, will reimburse two consumers who had asserted that they were bilked out of thousands of dollars.
The towing companies, who have admitted no liability, have agreed to reform the way they do business.
"It's great to see that these consumers are being repaid and those companies will no longer be allowed to gouge customers when they're in a crisis," Bullock said.
"The vast majority of companies doing business in Montana - whether they're in big cities or rural towns - do right by their customers and their communities, but those that don't should and will be held accountable by the State."
The settlement will reimburse one victim $4,305.28 and another $7,521.46.
The two companies from this point forward agree to clearly post their prices for towing services and provide customers with a price sheet prior to towing a vehicle, post prices for shop rates and services and provide consumers with written estimates and receive written authorization to perform repair work.