Michigan Attorney General Dana Nessel has brokered an agreement with Troy Place Owner, LLC, and LR Management Services to avert potential litigation concerning allegations regarding Troy Place Apartments. The allegations involve claims that the tenants were left without heat. An informal inquiry was conducted by the Department of Attorney General to assess potential violations of the Michigan Consumer Protection Act. The Assurance of Voluntary Compliance (AVC) was filed in the 30th Judicial Circuit Court in Ingham County.
The issue arose following a consumer complaint from a tenant on the first floor, who reported being without heat. On January 18, 2024, the City of Troy issued a Do Not Occupy order for the premises due to heating malfunctions, frozen pipes, and elevator failures. Later that day, bursting pipes caused flooding. The order was lifted on January 29, 2024, once the city determined the heating system had been adequately repaired or replaced.
Under the terms of the AVC, Troy Place Owner, LLC, and LR Management Services will take preventative measures to maintain functional boilers and improve communication with tenants should future problems arise. Also, tenants on the first and second floors at the time of the incident will receive compensation equal to their January 2024 rent, while those on the third through sixth floors will receive $250.
“Landlords and property managers have a responsibility to provide safe and livable conditions for their tenants,” said Attorney General Nessel. “My office will continue to hold accountable those who fail to meet that obligation.”
Consumers suspecting violations by other companies are encouraged to contact the Department of Attorney General’s Consumer Protection Team.