California Attorney General Rob Bonta has announced the sentencing of Michelle Mack, the leader of an organized retail crime ring. This operation spanned 21 counties in California and involved approximately $8 million worth of stolen beauty products. The investigation was a collaborative effort involving the California Department of Justice, California Highway Patrol, Department of Homeland Security, U.S. Postal Inspection Service, Ulta’s Loss Prevention Organized Retail Crime team, and Sephora representatives.
Attorney General Bonta stated, “This sentencing is a win for businesses, retailers, and consumers in the fight against organized retail crime in California.” He emphasized the importance of collaboration among law enforcement, prosecutors, and retailers in combating such crimes. “Today’s announcement proves that such criminal activity will not be tolerated in California,” he added.
The scheme involved recruiting young women to steal high-demand makeup products from stores like Ulta and Sephora. These items were then sold on an Amazon storefront at reduced prices. Surveillance footage captured these thefts, and a search of Mack's residence revealed large quantities of makeup prepared for shipping. An estimated $400,000 worth of product was recovered during searches.
Charges were filed against eight individuals on February 16, 2024, in San Diego Superior Court. Michelle Mack pleaded guilty on June 17, 2024. She has been sentenced to five years and four months in state prison as of January 9, 2025. As part of their plea deal, Michelle Mack and her husband have forfeited all assets seized during the investigation to pay victim restitution. This includes their multi-million dollar home in Bonsall, California.
The Macks also owe $3 million in restitution as part of their sentence. The thefts occurred across various counties including Alameda, Placer, Kern, Contra Costa, Orange, Los Angeles, Santa Clara, San Diego, Sacramento among others.