Ahead of the Taylor Swift 'The Eras Tour' concert weekend in New Orleans, Louisiana Attorney General Liz Murrill has issued advice for concert-goers to avoid scams.
“There’s going to be hundreds of thousands of people in New Orleans this weekend to attend Taylor Swift’s ‘The Eras Tour’ in the Superdome. With some people looking for last-minute tickets, I want everyone to be vigilant and aware of ticket scams. It’s also been brought to my attention that some hotels and businesses are allegedly cancelling reservations made in advance, and up charging rooms ahead of the big weekend. Taking advantage of Louisiana residents and tourists visiting our State is wrong, and State Consumer Protection law prohibits unfair and deceptive practices. I encourage everyone to do their homework and investigate before making a concert-related purchase this weekend,” said Attorney General Liz Murrill.
Attorney General Murrill shared several tips for avoiding ticket scams:
- Only purchase tickets from official sources: The best way to avoid ticket scams is to purchase tickets from official sources or a legitimate ticket vendor.
- Use secure payment methods: When purchasing tickets, make sure to use secure payment methods such as a credit card. Avoid sending money directly to individuals or using unsecured payment methods such as wire transfers.
- Research the seller or website: Before making a purchase, research the seller or website to ensure that they are legitimate. Check for reviews and feedback from previous customers. Ensure that the URL is legitimate before entering any personal information on a website.
- Be cautious of deals that seem too good to be true: If an offer for Taylor Swift tickets seems too good to be true, it probably is.
- Be aware of unsolicited emails and messages: If you receive an email or message from someone you don't know offering Taylor Swift tickets, be cautious.
- Don’t give out your personal information: Legitimate ticket vendors will not ask for personal information such as your Social Security number.
If you suspect being a victim of a Taylor Swift ticket scam, report it to authorities like the Federal Trade Commission (FTC), Better Business Bureau (BBB), or local law enforcement.
For complaints about criminal conduct, contact local law enforcement agencies with jurisdiction over criminal activity. For online internet crime complaints, file a report with the FBI Internet Crime Complaint Center (IC3) at www.ic3.gov.
To report unfair or deceptive trade practices like hotel scams and cancellations, consumers can file a consumer dispute with Attorney General Murrill's office at https://www.aglizmurrill.com/Consumer/Disputes.
For more information, call the Consumer Protection Hotline at 1-800-351-4889.