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Wednesday, November 6, 2024

Bipartisan group warns telecom company over suspected illegal robocalls

State AG
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Attorney General Rob Bonta | Official website

California Attorney General Rob Bonta, alongside the Federal Communications Commission (FCC) and a coalition of 51 bipartisan attorneys general, has issued a warning to iDentidad Advertising Development LLC, also known as iDentidad Telecom. The telecom company is accused of transmitting illegal robocall traffic, including calls that impersonated government officials and imitated a hotline used by the Illinois Attorney General’s office.

In the warning letter, Attorney General Bonta and the Anti-Robocall Multistate Litigation Task Force urged iDentidad to stop transmitting unlawful call traffic immediately. Such actions violate several regulations, including the Telephone Consumer Protection Act and the Truth in Caller ID Act.

"Consumers deserve to know that the voice on the other end of the line is precisely who they claim to be. Robocalls aren’t just frustrating; they can result in serious financial harm and the impersonation of government officials," stated Attorney General Bonta. "I am proud to join in this national, bipartisan effort to protect consumers from unwanted robocalls and warn companies to stop illegal conduct immediately."

The task force highlighted that iDentidad acts as a gateway provider for high-volume robocall campaigns originating from outside the U.S., which include scams involving IRS/Social Security Administration imposters, utility scams, and financial scams. The letter warns that failure to cease routing such traffic could lead to legal action seeking damages and civil penalties.

Alongside this warning letter, the FCC also issued a cease-and-desist order demanding iDentidad halt its support for illegal robocall traffic on its network.

Attorney General Bonta continues his commitment to enforcing consumer protection laws both in California and nationwide. Earlier this year, he joined similar efforts against companies involved in illegal robocalls during elections and commented on potential impacts of artificial intelligence on consumer protection against such calls.

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