After filing a lawsuit against Knoxville, Arkansas-based Coast to Coast, Inc. in Pulaski County Circuit Court, Attorney General Tim Griffin issued the following statement.
“Today I filed a lawsuit against Coast to Coast, Inc., a company that specializes in selling prefabricated metal structures, and its owners for violating the Arkansas Deceptive Trade Practices Act.
“In the past five years, my office has received 62 consumer complaints against Coast to Coast. The complaints follow the same pattern: The consumer places an order for a prefabricated building, either through a dealer or through Coast to Coast’s website, and pays an up-front deposit. Coast to Coast then provides an estimate of when the consumer’s building will be delivered and installed.
“Many consumers purchase necessary construction permits or pour concrete in preparation for the installation, based upon the timeline provided by Coast to Coast. The estimated delivery window passes with no communication from Coast to Coast. When the consumer contacts Coast to Coast about the order, Coast to Coast is unable to provide an updated estimate, and if the consumer continues to call or email, Coast to Coast stops responding altogether.
“Arkansas consumers deserve to be dealt with honestly and fairly by companies doing business here, so I will continue to hold businesses accountable when they fail to uphold those standards.”
The lawsuit seeks civil penalties for all 62 complaints brought in the past five years, each of which carry a maximum of $10,000. Enhanced penalties – an additional $10,000 per violation – can apply in cases involving victims who are 60 years old or older or who are disabled. Enhanced penalties are being sought for 33 of the 62 complaints, so total penalties assessed in the case could well exceed $500,000.
Original source can be found here.