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Suit: Sony's camera lens serial numbers fade, leaving consumers without warranty, product support

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Sunday, December 22, 2024

Suit: Sony's camera lens serial numbers fade, leaving consumers without warranty, product support

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LOS ANGELES (Legal Newsline) — A California man has instituted a class action lawsuit against Sony alleging its camera lens serial numbers wear off, leaving customers without product support, service and warranty coverage. 

Joseph Musharbash, individually and on behalf of all others similarly situated, filed a complaint Nov. 1 in the U.S. District Court for the Central District of California against Sony Electronics Inc., alleging violation of the California's Unfair Competition Law, breach of express warranty and other claims. 

According to the plaintiff's class action, Sony initiated a voluntary recall of its 35mm F2.8 Gm E-mount camera lenses in November of 2019. He claims the recall was due to the lens affecting the camera's rear screen from displaying correctly and that Sony recalled lenses with certain serial numbers. 

The plaintiff alleges that the serial numbers on the lenses are on a sticker affixed to the lens which is "at significant risk of coming off," leaving consumers to be unable to receive product support, service or warranty coverage or turn the product in for a recall. He further alleges that Sony's competitors such as Canon, Pentax, Nikon and Fuji engrave the serial numbers to the barrel or mount of their lenses, which also help prevent the lenses from being stolen. 

The plaintiff claims Sony's lens serial numbers can become detached within six months and that they are sold for a premium price with a misrepresentation of the product's value.

The plaintiff and the class seek monetary relief, interest, trial by jury and all other just relief. They are represented by Kyle Gurwell of The Law Office of Kyle Gurwell in Huntington Beach, California and Spencer Sheehan of Sheehan & Associates PC in Great Neck, New York. 

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