WHITE PLAINS, N.Y. (Legal Newsline) — The National Football League is facing a consumer class action lawsuit over its auto renewal policy for NFL + subscription services.
Ryan Oyler, individually and on behalf of all others similarly situated, filed a complaint Oct. 3 in the U.S. District Court for the Southern District of New York against NFL Enterprises LLC alleging violation of state consumer fraud acts and other claims.
Oyler alleges in the class action that the NFL auto-converted and auto-renewed its Gamepass subscribers to the NFL + subscription service without their knowledge or consent and charged them a year's membership all at once. He further claims the NFL's strategically placed "cancellation obstacles" for the subscription service to prevent him and others from cancelling and getting a refund by using manipulative interface practices.
Specifically, Oyler claims a "cancellation" link on the service's website is "unclear and non-intuitive" and does not allow the user to navigate and complete cancellation process. He further claims he was charged for the NFL + service despite his requests to cancel and removing his payment information from its system and that the NFL refuses to provide him a refund. Oyler claims the NFL's actions constitute unfair or deceptive trade practices.
Oyler and the class seek monetary relief, interest, trial by jury and all other just relief. They are represented by Spencer Sheehan of Sheehan & Associates PC in Great Neck, NY.
U.S. District Court for the Southern District of New York case number 1:22-CV-08413