MADISON, Wis. (Legal Newsline) - Menard, Inc., has removed a class action lawsuit over pickup fees to federal court.
Pilar Domer sued the home goods retailer on July 14 in Eau Claire County Circuit Court, alleging a bait-and-switch scheme on in-store pickups that leaves customers paying more in fees than they thought. The company removed the case to U.S. District Court for the Western District of Wisconsin on Aug. 17.
The store adds a $1.40 charge for each product ordered for in-store pickup, the suit says.
"Menard's is the only major retailerin the U.S. to charge its customers for picking up items in its stores - in other words, to charge a fee for a Menard's employee to move an item from one part of the Menard's store to another part of the same store," the suit says.
"Worse, Menard's never reasonably informs its online customers of this add-on fee."
The online prices do not show the $1.40 fee, the suit claims, and the fee is "never reasonably disclosed."
"(T)he fee is simply added to an order total with no further explanations," the suit says.