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Samsung faces class action lawsuit over performance of phones

LEGAL NEWSLINE

Wednesday, December 4, 2024

Samsung faces class action lawsuit over performance of phones

Lawsuits
Samsung

TRENTON, N.J. (Legal Newsline) - Samsung phone owners are suing the company, claiming the company is cheating when it makes claims regarding phone and battery performance.

Lawyers at Seeger Weiss in New Jersey and Philadelphia sued Samsung on March 11 on behalf of three clients who hope to represent a class of consumers. The case, filed in New Jersey federal court, centers on Samsung's Game Optimizing Service app on S10, S20, S21 and S22 models.

The GOS app "throttles" processing power to extend battery life.

"Samsung's deception is quite simple: in an effort to remain competitive, Samsung promises to deliver both better, faster performance and better, longer battery life," the lawsuit says.

"However, knowing it cannot deliver as promised, Samsung intentionally programmed its devices to cheat benchmark apps, and to create false perceptions regarding the speed, performance and battery life of the devices."

Benchmark apps are performance-measuring tools used by reviewers and consumers to test speed and performance.

"Samsung's throttling manipulation was intended to address a defect in the design of its devices: the fact that the devices' batteries lacked the capacity and power delivery to keep up with the demands placed upon them by Samsung's hardware and software," the suit says.

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