SAN DIEGO (Legal Newsline) – A class action lawsuit says Marriott is using unlawful practices when advertising its hotel rooms.
Lawyers at Bursor & Fisher filed the lawsuit March 5 in San Diego federal court over what they call “drip pricing” and “partition pricing.” Customers think they are getting a bargain but part of a room’s rate is hidden, the suit says.
“Marriott does this through a range of tactics, including, but not limited to, completely hiding price terms, mischaracterizing and hiding terms in small print, or adding various charges throughout the vending process,” the suit says.
“These fees include but are not limited to ‘resort fees,’ ‘amenity fees,’ ‘destination fees,’ or ‘taxes and fees.’”
As a result, customers think their rooms are cheaper than they actually are, the suit says.
“Marriott has profited enormously from these practices,” the suit says.