LOS ANGELES (Legal Newsline) - Unhappy users are suing ABCmouse because their memberships were automatically renewed.
That is against the law in California, the Feb. 26 class action lawsuit filed in Los Angeles federal court says. The Law Offices of Ronald Marron in San Diego filed the case against the company, which offers a subscription service to educate young children.
“Defendant did not disclose the auto-renewal on the sign-up page. Defendant also failed to disclose how to cancel the auto-renewal that consumers were not even aware Defendant had deceivingly enrolled them in,” the lawsuit says.
“Similarly, when consumers enrolled in a 30-day free trial of an ABCmouse monthly membership, Defendant often enrolled the customers into an annual auto-renewal membership without the consumers’ knowledge or consent.”