NEW YORK (Legal Newsline) – Allegedly defective controllers have unhappy PlayStation 5 buyers suing Sony.
LMarc Turner filed a proposed class action lawsuit Feb. 12 in New York federal court through attorneys at the firms Wittels McInturoff and Chimicles Schwartz. The joystick on the DualSense controller drifts, gamers have complained.
“This defect significantly interferes with gameplay and thus compromises the DualSense Controller’s core functionality,” the suit says.
“The Drift phenomenon is something that gamers are all too familiar with, having also plagued similar controllers from other manufacturers. The DualSense Controller’s predecessor, the DualShock 4 for PlayStation 4, was also reportedly subject to drifting, with scores of consumers complaining about the virtually same drift issues.”
Recent software and firmware updates did not fix the drift, and customers are forced to pay shipping for in-warranty repairs, the complaint says.