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Monday, May 6, 2024

Ticketmaster accused of holding customers' money hostage during coronavirus postponements

Federal Court
Tickets

CHICAGO (Legal Newsline) — Ticketmaster and its parent company Live Nation are facing a lawsuit alleging they "postponed" events "indefinitely" to avoid providing refunds to event ticket holders. 

John Tezak, on behalf of himself and all others similarly situated, filed a complaint April 23 in the U.S. District Court for the Northern District of Illinois against Live Nation Entertainment Inc., Ticketmaster Entertainment and others alleging consumer fraud and other claims. 

Tezak alleges in the class action complaint that on April 13, Ticketmaster made a clarification to its refund policy due to the COVID-19 pandemic that included denying refunds for shows that were postponed or slated to be rescheduled. He claims Ticketmaster is "hoarding" ticket holders' money for events they know will most likely not occur and despite its recent 30-day refund request plan, it is still holding customers' money hostage. 

The plaintiffs seek monetary relief, interest, trial by jury and all other appropriate relief. They are represented by Steven Liddle and Nicholas Coulson of Liddle & Dubin PC in Detroit. 

U.S. District Court for the Northern District of Illinois case number 1:20-CV-02482

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