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Woman alleges Synergy Law did not contact mortgage servicer, failed to provide refund

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Sunday, November 24, 2024

Woman alleges Synergy Law did not contact mortgage servicer, failed to provide refund

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NEW ORLEANS (Legal Newsline) – A Cut Off, Louisiana resident has filed a class-action lawsuit against Virginia firm over allegations of fraud regarding its mortgage services.

Gwendolyn Collette, individually and on behalf of all others similarly situated, filed a complaint on Jan. 11 in the U.S. District Court for the Eastern District of Louisiana against Synergy Law LLC alleging fraud and unfair trade practices.

According to the complaint, in July 2018, the plaintiff received an advertisement from the defendant that stated it could help resolve past-due mortgage account. She alleges she contacted the defendant and it told her it could eliminate her arrears of $24,000 and bring her current on her mortgage payment in exchange for $1,450. 

The plaintiff claims her mortgage matter was never resolved as her mortgage servicer had not been contacted by the defendant and was unaware she had hired the firm. She also alleges the defendant refused to provide a refund when she demanded that they return her payments. 

The plaintiff also alleges that the defendant electronically forged her signature on a retainer agreement.

The plaintiff holds Synergy Law LLC responsible because the defendant allegedly misrepresented actual services and fraudulently induced plaintiff and the class members to enter into contracts and/or make payment.

The plaintiff requests a trial by jury and seeks declaratory judgment, injunctive relief, award of damages, costs, attorney's fees, and any other relief the court deems appropriate. She is represented by Samuel J. Ford, Galen M. Hair and David P. Vicknair of Scott, Vicknair, Hair & Checki LLC in New Orleans.

U.S. District Court for the Eastern District of Louisiana case number 2:19-cv-00204-JCZ-MBN

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