SAN JOSE, Calif. (Legal Newsline) – A software services company headquartered in San Jose, California is alleged to have failed to protect consumers' information and timely notify the public of a data breach.
Madison Copeland, individually and on behalf of all others similarly situated, filed a complaint on Sept. 24 in the U.S. District Court for the Northern District of California, San Jose Division against [24]7.AI Inc. alleging negligence and other counts.
According to the complaint, the plaintiff received a letter from Best Buy in May to notify him of a data breach in its customer service chat function from "'malicious code'" found in the defendant's software. The suit states the breach affected customers who shopped on BestBuy.com between Sept. 26, 2017, and Oct. 12, 2017, and included cardholder names, address and payment card information.
The plaintiff holds [24]7.AI Inc. responsible because the defendant allegedly failed maintain adequate and reasonable measures to ensure its data systems were protected and failed to timely monitor and detect the data breach, and failed to timely notify consumers of the data breach.
The plaintiff requests a trial by jury and seeks judgment for damages, provide appropriate credit monitoring services, plus pre- and post-judgment interest, and such other relief as the court deems just and proper. She is represented by Daniel L. Warshaw, Melissa S. Weiner and Josep C. Bourne of Pearson, Simon & Washaw LLP in Sherman Oaks, California, and Minneapolis, Minnesota.
U.S. District Court for the Northern District of California, San Jose Division case number 5:18-cv-05859-SVK