NEW YORK (Legal Newsline) — New York Attorney General Eric T. Schneiderman announced March 22 that Accredo Health Group Inc., a specialty pharmacy company, will pay $375,000 to settle allegations it failed to provide basic services to its consumers.
According to allegations, Accredo routinely failed to deliver life-sustaining medications to consumers. Additionally, the pharmacy purportedly did not respond quickly to calls made after hours and did not provide proper services for consumers who did not speak English.
“Specialty pharmacies like Accredo are responsible for managing lifesaving drugs for chronically ill patients," Schneiderman said in a statement.“ "They must be held to account when basic services fall short, especially the timely delivery of life-sustaining medication and access to representatives in the consumer’s language. My office will continue to fight to ensure New Yorkers are getting the care and coverage they deserve. I encourage any New Yorkers who need assistance dealing with their health care issues to contact my office.”
Handling the case for New York were Health Care Bureau assistant attorney general Dorothea Caldwell-Brown, former volunteer assistant attorney general Laura Puhala, and Civil Rights Bureau assistant attorney general Anjana Samant.