NEW YORK (Legal Newsline) — New York Attorney General Eric T. Schneiderman announced Jan. 9 that his office will examine potential misconduct by propane suppliers operating across the state.

Schneiderman’s announcement comes on the heels of a growing number of complaints lodged with his office by consumers who dealt with major service delays during the recent cold snap. These consumers have specifically complained about delays in delivery as well as instances of possible price gouging.  

“No New Yorker should have to sit in a freezing home or office this winter,” Schneiderman said. “But in recent days my office has been flooded with calls from New Yorkers across the state who’ve experienced extreme delivery delays and possible price gouging by their local propane supplier. 

"New Yorkers depend on timely, affordable deliveries of gas or oil to heat their home. After my office stepped in, we were able to help a number of New Yorkers get their heat back on – but it’s clear that there were systemic failures that left far too many New Yorkers sitting in the cold for far too long.”

Schneiderman said his office will continue to work to protect consumers from any company that uses a weather emergency as an excuse to disregard contracts and fail to provide services.

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