Pa. (Legal Newsline) — Pennsylvania Attorney General Bruce R. Beemer announced
Jan. 11 that Vivint Inc., more commonly known as APX Alarm Security Solutions
Inc., has agreed to settle allegations of violating the commonwealth’s Unfair Trade
Practices and Consumer Protection Law.
based in Utah, engages in the selling, installation and monitoring of home
automation and security systems. The company allegedly misrepresented its
business practices during door-to-door sales solicitations in Pennsylvania.
Vivint purportedly allowed its sales agents to tell consumers they were
affiliated with the consumers’ current security companies, told consumers those
systems needed to be updated and told consumers they would cancel the
consumers existing contracts free of future charge.
The company would tell them it was possible because the existing security providers had gone out of
business and had been purchased by Vivint.
pay restitution to select consumers who previously filed complaints with Beemer’s
office, as well as consumers who submit a new complaint by March 10.
deputy attorney general Thomas J. Blessington of the Attorney General's Bureau
of Consumer Protection filed the settlement in the Philadelphia County Court of