PHOENIX (Legal Newsline) — Arizona Attorney General Mark Brnovich announced Oct. 14 that the Pima County Superior Court has found 3 Gorillas Moving and Storage LLC in violation of the Arizona Consumer Fraud Act. The court ordered the company to pay more than $17,000 in consumer restitution.
3 Gorillas Moving was owned and operated by Troy Emerson. Emerson purportedly misrepresented to some of his consumers that his company was affiliated with a national moving company, failed to address consumer claims of property damage during moving, and misrepresented prices quoted to consumers. Emerson would refuse to leave consumers’ houses until a higher price was paid, Brnovich claimed.
The court determined that Emerson and his company engaged in deceptive practices and misrepresentations, and suppressed facts in connection with the sale of moving services.
“Moving is stressful enough and Arizonans should be able to trust a moving company with their most valuable possessions,” Brnovich said. “We wanted justice for Arizona consumers and we're pleased with the court's decision.”
Handling the case for Arizona were assistant attorneys general Taren Ellis Langford, Shanelle C. Schmitz, and Timothy Watson.