MIAMI (Legal Newsline) -- Three Florida residents are suing Microsoft, alleging the software corporation did not inform them of the true nature of a software update, resulting in damages.
Ahmad Al Khafaji,
Ahmad Abdulreda and Robert Stahl filed the lawsuit July 22 against
Microsoft Corp. in U.S. District Court for the Southern District
of Florida. The plaintiffs allege the defendant forces users to upgrade to Windows 10 without giving alternative
options, such as the option not to upgrade. The plaintiffs also allege because of this, they sustained monetary damages.
After requesting a trial by jury, the
plaintiffs seek nominal damages, injunctions against the
defendant and restitution of all monies due the plaintiffs. The
plaintiffs also seek compensatory damages, court costs and any
further relief granted by the courts.
"The Windows 10 upgrade is a choice
designed to help people take advantage of the most secure, and most
productive Windows.” a Microsoft spokesperson told Legal
Newsline.
The
spokesperson also said Microsoft does indeed
offer alternatives to upgrading to Windows 10.
“Customers
have the option not to upgrade to Windows 10.” the Microsoft
spokesperson said. “Should a customer need help with the upgrade
experience, we have numerous options including free customer
support.
“We
believe the plaintiffs' claims are without merit and we are confident
that we'll be successful in court."
Microsoft says it is confident in its ability to fight the plaintiffs in court.
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