LOS ANGELES (Legal Newsline) — Whirlpool has responded to a California couple's suit that accuses the company of knowingly selling malfunctioning self-cleaning ovens to consumers.
Reginald Whitley and Joann Whitley of Dana Point, California, filed a class
action complaint, individually and on behalf of similarly situated individuals,
Sept. 13 in U.S. District Court for the Central District of California
against Whirlpool Corporation, alleging
breach of implied warranty, design flaw, negligence, product liability and
A representative for Whirlpool told Legal
Newsline in an email, “The company evaluates every report that is brought
to its attention and will respond accordingly to the Whitleys' lawsuit.”
According to the complaint, the Whitleys suffered financial damages from
purchasing a defective Whirlpool self-cleaning oven. The plaintiffs allege
Whirlpool failed to equip its ovens with high-quality heat resistant insulation
that could withstand the extreme heat produced inside during operation and that
it knew about the defect, yet continued to sell the affected models.
The lawsuit contends
the affected models are, “Whirlpool or KitchenAid Built-in single, double, or combo wall oven equipped with a high temp self-cleaning cycle,” all
self-cleaning wall ovens, and they malfunction when put into self-cleaning mode.
The filing alleges Whirlpool was aware of the design flaws since at least 2011, yet continues
to negligently sell the malfunctioning models of defective ovens. The suit says Whirlpool was negligent and responsible under strict product liability laws.
response to the allegations its ovens were defective and
overheated when self-cleaning, a Whirlpool representative sent Legal Newsline
the following statement:
Corporation ovens are tested to leading industry standards in pursuit of
quality. This includes a feature to automatically turn off an oven long before
it gets too hot.”
Whitleys seek trial by jury, a court order requiring Whirlpool to notify all
class members of the alleged malfunction and to cease the sales of the affected
model, and punitive, compensatory and statutory damages. It also demands a recall
for the class ovens, disgorgement, restitution, all legal fees and interest,
plus all other relief the court deems just. Attorneys Cody
R. Padgett, Jordan L. Lurie, Robert Friedl, Tarek H. Zohdy and Karen L. Wallace
of Capstone Law APC represent the plaintiffs.
“Whirlpool has a long history of taking care of its customers and never
wants them to feel the need to turn anywhere else for satisfaction. Whirlpool
encourages consumers with any questions to contact Whirlpool directly at 1-800-807-6777
or 1-800-422-1230,” the Whirlpool representative wrote in an email to Legal