HARRISBURG, Pa. (Legal Newsline) — Pennsylvania Attorney
General Bruce R. Beemer has announced a settlement with Reliant Senior Care
Holdings Inc. and related companies for $2 million, after allegations the
nursing home chain misled consumers by failing to provide basic services to
elderly and vulnerable residents.
Reliant allegedly violated Pennsylvania’s
Unfair Trade Practices and Consumer Protection Law by creating misleading
marketing materials. In these materials, the chain purportedly promised basic
care to all residents. Beemer’s office charged that
Reliant failed to deliver on these promises because it understaffed its
"Reliant facilities failed to deliver on the promise to
provide personalized services to meet residents' individual needs," Beemer
said. "The settlement ... will help us achieve greater
accountability while ensuring that residents receive the quality of care they
expect. A facility that makes these promises has to follow through."
Reliant operated 22 nursing homes in Pennsylvania counties including Blair,
Butler, Chester, Columbia, Delaware, Lackawanna, Lancaster, Lawrence, Lebanon,
Luzerne, Mercer, Montgomery, Northampton, Washington and Westmoreland.
Handling the case for the commonwealth were chief deputy attorney
General Thomas Devlin and deputy attorney general Patrick Greene of the Office
of Attorney General's health care section.