HARRISBURG, Pa. (Legal Newsline) — Pennsylvania Attorney General Bruce R. Beemer has announced a settlement with Reliant Senior Care Holdings Inc. and related companies for $2 million, after allegations the nursing home chain misled consumers by failing to provide basic services to elderly and vulnerable residents.
Reliant allegedly violated Pennsylvania’s Unfair Trade Practices and Consumer Protection Law by creating misleading marketing materials. In these materials, the chain purportedly promised basic care to all residents. Beemer’s office charged that Reliant failed to deliver on these promises because it understaffed its facilities.
"Reliant facilities failed to deliver on the promise to provide personalized services to meet residents' individual needs," Beemer said. "The settlement ... will help us achieve greater accountability while ensuring that residents receive the quality of care they expect. A facility that makes these promises has to follow through."
Reliant operated 22 nursing homes in Pennsylvania counties including Blair, Butler, Chester, Columbia, Delaware, Lackawanna, Lancaster, Lawrence, Lebanon, Luzerne, Mercer, Montgomery, Northampton, Washington and Westmoreland.
Handling the case for the commonwealth were chief deputy attorney General Thomas Devlin and deputy attorney general Patrick Greene of the Office of Attorney General's health care section.