ROCHESTER, N.Y. (Legal Newsline) – Community Waste Services has agreed to pay restitution for consumers who made advance payments for waste services that the company allegedly did not perform, New York Attorney General Eric T. Schneiderman announced.

The company’s owner passed away and the manager took over his duties. When one of the company’s trucks broke down in 2015, the company purportedly stopped making trash collections, stopped answering any phone calls and stopped responding to any letters. The attorney general’s office claims to have made several attempts to resolve mounting consumer complaints that went unanswered.

“A business cannot simply close its doors without first settling service obligations to consumers who have already paid,” Schneiderman said. “My office will keep working to ensure that New York consumers receive the goods and services they’ve paid for, and that companies that go out of business fulfill their outstanding obligations.”

The manager, in accordance with the settlement agreement, cannot operate a waste hauling business in the future without first paying a $30,000 bond. The manager also agreed to pay $8,800 in restitution to 93 consumers and $2,000 in costs and penalties.

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