ORLANDO, Florida (Legal Newsline) — The Federal Trade Commission (FTC) has announced it has settled with Lilly Management and Marketing and its owner, Kevin Lawrence, in a case involving allegations the company made millions of illegal robocalls.
Lilly sold vacation packages, and due to the cheap nature of the calls, it could profitably make 100,000 calls for every vacation package sold. Because of this, Lilly allegedly decided to bombard consumers with illegal calls. The FTC and Better Business Bureau both reached out to the company to stop the alleged abusive conduct but to no avail.
Lilly violated laws by allegedly placing calls to people on the Do Not Call Registry and contacting people again and again, even after consumers had asked them to stop.
“We've halted this intrusive and troubling unlawful robocalling campaign and deprived defendants of the full revenues they obtained,” said Jessica Rich, director of the FTC’s Bureau of Consumer Protection.
The civil penalty permanently bars Lilly from calling consumers on the Do Not Call Registry and from contacting people who had told them stop.
The defendants will pay $19,000 of a decreed $1.2 million civil penalty. They are unable to pay the full amount.