Legal Newsline

Wednesday, February 26, 2020

Idaho attorney general, DTC Group OK agreement in telemarketing case

By Mark Iandolo | Jan 29, 2016


BOISE, Idaho (Legal Newsline) — Idaho Attorney General Lawrence Wasden resolved a consumer protection case with Vurv LLC, a Boise-based telemarketer, and its fulfillment partner, Drug Testing Compliance Group LLC, over allegations of unsolicited calls.

DTC Group, the name these two companies operated under nationwide, allegedly made unsolicited calls selling drug testing and other compliance serves to newly registered commercial drivers from June 2013 to December 2015. DTC Group has denied any wrongdoing.

The attorney general’s office says it received complaints from consumers about DTC Group, and that these consumers believed the company was part of the U.S. Department of Transportation. They were allegedly told they had to buy drug testing services or face federal penalties. When many consumers then tried to cancel purchases within three business days, DTC Group allegedly refused full reimbursement.

“At the beginning of every sales call, the telemarketer must disclose the company’s name, on whose behalf they’re calling, and exactly what is being sold,” Wasden said. “Without proper disclosures, consumers simply can’t make informed decisions about what they’re buying.”

Wasden noted that DTC Group’s former owner is currently trying to identify consumers eligible for refunds.

Want to get notified whenever we write about ?

Sign-up Next time we write about , we'll email you a link to the story. You may edit your settings or unsubscribe at any time.