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Monday, December 9, 2019

Airline allegedly failed to honor online ticket prices

By Shaun Zinck | Jun 9, 2015

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US Airways has been sued over allegations it advertised certain prices for its airline tickets online but did not honor the prices.

Schuyler Hoffman filed the lawsuit June 1 in U.S. District Court Southern District of California against US Airways, alleging the ticket prices online were made “incompletable” after he tried to purchase the tickets.

The lawsuit alleges the website told consumers they weren't charged for the attempted purchase but the airline still charged Hoffman's card and held onto the funds. The suit says Hoffman attempted to purchase two tickets on U.S. Airways' website for $1,372 but an error message popped up stating the transaction could not be completed. He said he attempted the transaction two other times, receiving the same message both times.

When he called the airline, a representative said his card wasn't charged but couldn't determine why the purchase hadn't gone through, the suit says, and when Hoffman later contacted his bank, he found he was charged for the first attempted purchase of the tickets.

The suit says the plaintiff then contacted the airline again, which told him the price for the tickets had risen between when he selected the tickets and when he entered his payment information.

Hoffman seeks class action status and more than $5 million in damages, plus courts costs.  He is represented by attorneys Abbas Kazerounian of Kazerouni Law Group in Costa Mesa, California, and Joshua B. Swigart of Hyde & Swigart in San Diego.

U.S. District Court Southern District of California case number: 3:15-cv-01214.

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