CLEVELAND, Ohio (Legal Newsline) - Ohio Attorney General Mike DeWine filed a lawsuit Wednesday against a Cleveland-area vacation business and its owner for allegedly failing to deliver vacation tour packages to consumers.
Tours of the Month Inc. and Edward Haak, the company's owner, also allegedly failed to provide refunds to customers. The Mentor-based business, which was operated out of Haak's residence, offered vacation and tour packages to consumers throughout Northeast Ohio.
"Consumers have the right to get what they pay for, and businesses have an obligation to deliver on their promises," DeWine said. "When a business fails to deliver, we will take action to help consumers."
Consumers started to file complaints against Tours of the Month in early 2013. The complaints alleged the business failed to deliver vacation packages and failed to provide refunds. The average reported loss was approximately $500.
DeWine's office is aware of four unresolved complaints against Tours of the Month.
The lawsuit, which was filed in Cuyahoga County Common Pleas Court, seeks full consumer restitution, a permanent injunction to stop Tours of the Month and Haak from committing further violations and civil penalties.