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Monday, February 24, 2020

Connecticut AG reaches agreement with Frontier

By Bryan Cohen | Aug 13, 2014

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HARTFORD, Conn. (Legal Newsline) - Connecticut Attorney General George Jepsen and Consumer Counsel Elin Katz announced a settlement on Tuesday with Frontier Communications Corporation related to recent AT&T acquisitions in Connecticut.

The proposed three-year agreement would ensure that Frontier makes significant capital improvements and investments and puts a rate freeze in place for certain service offerings for the next three years. The agreement was filed with the state Public Utilities Regulatory Authority (PURA) and requires PURA's approval.

Frontier recently acquired AT&T's phone, broadband internet and television services in the state of Connecticut.

"This agreement is the product of good-faith efforts on the part of Frontier, my office and the consumer counsel to ensure that this transaction protects and advances the public interest," Jepsen said. "The consumer protections in this agreement – including provisions on service pricing and reliability – will help to provide continuity of service for current and new customers. Additionally, $63 million in improvements to broadband service and capability over three years will have a significant impact not only on the quality of service for current customers but also on expanding broadband service to those currently underserved or unserved by AT&T."

Jepsen said that Frontier also made commitments to benefit charities and veterans, including generous giving in support of Connecticut causes and a program to offer low-income veterans access to affordable broadband and telephone service.

As part of the agreement, Frontier agreed to not increase its basic landline residential rate for at least three years.

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