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Thursday, May 2, 2024

Class action: MGM Resorts illegally racking up profits with 'no change policy' at casinos

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JACKSON, Miss. (Legal Newsline) — MGM Resorts is facing a class action lawsuit alleging conversion through its "no change policy" at its casinos.

Leane Scherer, individually and on behalf of all others similarly situated, filed a complaint Sept. 21 in the U.S. District Court for the Southern District of Mississippi against MGM Resorts International alleging breach of contract, unjust enrichment and other claims. 

Scherer alleges in her class action that in June, she was at the defendant's Beau Rivage Resort and Casino and inserted $40 into a penny slot machine. She claims after she no longer wished to play, she pushed the "cash out" button and received a gaming voucher for $18.19. 

Scherer further claims when she took the voucher to a kiosk, she was paid $18 and then received a "TRU ticket" for $0.19. She alleges she was unaware the TRU ticket, which expired in 30 days, could be redeemed at the cage or be donated to a nonprofit. 

Scherer claims the defendant has deprived hundreds of thousands of casino patrons "little by little" of millions of dollars with its "no-change policy" by taxing its payers through "refusing to refund cash change" and racking up millions of dollars. She alleges the defendants fail to put the player on reasonable notice that the TRU can only be converted into cash at the cage and that the TRU is used as a vehicle for converting players' change into casino funds. 

Scherer and the class seek monetary relief and all other just relief. They are represented by Ryan Ryan Richmond of Sternberg, Naccari & White LLC and Scott Sternberg in Baton Rouge, M. Suzanne Montero, Keith Naccari and Graham Williams of Sternberg, Naccari & White LLC in New Orleans. 

U.S. District Court for the Southern District of Mississippi case number 1:22-CV-HSO-BWR

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