HARRISBURG, Pa. (Legal Newsline) — Pennsylvania Attorney
General Kathleen G. Kane has announced Billing Services Group North America
Inc. has agreed to a civil settlement after allegations of placing unauthorized charges
on consumers’ telephone bills using a practice commonly called “cramming.” The
company will pay $53,000 in restitution.
Billing Services Group purportedly facilitated and assisted
third-party service providers in adding charges to consumer bills that were
never authorized by the consumers themselves. These consumers would therefore be
forced to pay charges for services they were unaware they had.
Enhanced service charges allegedly appeared in the “miscellaneous
charges” section of consumer telephone bills under the names Enhanced Services
Billing Inc. ("ESBI"), OAN Services, Inc. ("OAN") or HBS
Billing Services, LLC ("HBS").
Third party service providers that initiated the charges
include TollFree Vmessage, Your Online Services, Meteline Tech Inc., OneEmailADay,
LaurenTel Voice Message Service, USA Voicemail Inc., Ideal Savings Now, LLC, GreenTreeData Inc., LifeShield Email LLC, Phoneticom, My Email Defender Inc., UnitedTel,
LLC, PhotoCubbie, LLC, Nationwide Assist, American eVoice Ltd., Total
Protection Plus, Voice Express, Voicemail Solutions, Voicemail Services, Bill
Via Phone LLC, and Solo Communications.