Ind. AG says travel agency scammed customers
CRAWFORDSVILLE, Ind. (Legal Newsline) - Indiana Attorney General Greg Zoeller filed a lawsuit on Friday against a Crawfordsville vacation package booking company for allegedly failing to book packages after collecting payments from consumers.
Premier Tours and Mary Alice Barbee, the company's owner, are being sued for allegedly engaging in violations of the Deceptive Consumer Sales Act. Zoeller's lawsuit seeks restitution for consumers, civil penalties, a permanent injunction and attorneys' fees.
"This lawsuit helps highlight the need for Hoosiers to exercise caution when planning a vacation by asking lots of questions, running a check against the travel agency and obtaining proper confirmation of your booking," Zoeller said.
The defendants allegedly charged 10 consumers a total of $33,845 for vacations to either Nova Scotia or Alaska with an average payment of $3,295. The vacation reservations for the consumers were allegedly never made following payment and refunds were either not given or not provided until months after the first request. The lawsuit seeks restitution for the three consumers who remain unpaid.